"Nice large room. Helpful staff. Great location with great restaurants very close. Ubers readily available."

"Rooms older style. Upgrades are taking place as at Jan 2026."

"Lovely location, great bed, great breakfast. Helpful staff and nice places to eat nearby. A good location to explore from. We had only booked a standard room but it was huge with a balcony. The bed was super comfortable and the "American breakfast" option in our room the first day was 3 trays of great food including bacon and egg. Would stay herr again"

"Nothing"

"We had requested a queen room and they not only met that, they upgraded us to a room with a balcony. The view was great, we watched everyone gather to watch the sunset. Sitting on the balcony and enjoying the view was a nice beginning or end of the day! The breakfast was nice but the location was GREAT! We were at the top of Lisbon and within walking distance to everything! The secret elevators sure did help :)"

"Just something to note, you cannot get an Uber or Bolt to take you right to the hotel. So when you have luggage its a little bit of an uphill battle to get there. However, you can take a taxi right to the hotel entry."

"The location in old Lisbon was exceptional. We had a suite so the room was comfortable, breakfast was great. The hotel alsooffered a reasonable room service menu and the bar was open for lengthy hours. The housekeeping staff were really helpful,going out of their way to provide us with simple requested ( kettle for room, bottle opener etc)"

"There was no option for making tea in the room.The coffee making facility was good but not restocked until sometime late afternoon, rather than when the room was cleaned.When we checked in,after a long rain trip…there was no coffee in the room and we simply had to wait. The property is at the top of the hill, this could be difficult for people with mobility issues."

"The location and experience was unusual for what I would be familar with, the lifts were some different. The place was clean and the staff very nice. The food was very nice."

"The bed seemed to have a plastic sort of cover on it that you could tell was there but in general it was fine."

"The staff at the hotel were very friendly and polite. They have their own parking garage which was very important to us. The breakfast was included and it was delicious."

"If you come late from downtown you have to climb lots of stairs, otherwise there’s a lift to get there which works until 9pm"

"The room was beautiful and spacious with stunning views of Lisbon. It is situated not far from the castle and old town. The breakfast was very good."

"There is very limited parking at the hotel, so if it's important for you to have local parking, then you must book in advance. There is a public car park nearby, but you need to be fit and able to park there and walk to the hotel. The hotel and surrounding streets all have very uneven surfaces, built on hills. Again, if you stay here, you need to be able to take on the challenge!"

"The staff were very friendly, room was very spacious and lovely views"

"A bit dated rooms and breakfast a bit limited"

"Great location and wonderful view. Spacious room with terrace. Very comfortable. Wonderful breakfast!"

"Aucun."

"Very confortable big room, very good bed, very friendly and beautiful view over the city"

"No parking space and the nearest parking was 40 euro for 2 nights"