Terra Nova, BW Premier Collection

"Central location, beautiful property and grounds. The bed!!! Omg, best night sleep in a while, friendly staff. That cucumber welcome drink was the best! Overall good breakfast and room service"

"Contacted the property twice via Booking to organise airport transfer. No reply at all. Sorted this with family. Room service: I ordered the burger with no mushrooms. It had a couple small pieces on arrival. Luckily I’m not allergic, it’s just something I don’t enjoy eating."

"Everything! All amenities were highly appreciated… so the staff"

"Aucun."

"The property has still maintained its beauty. Area groomed and clean."

"No complaints. Parking could be a problem sometimes."

"It’s very nice and beautiful and the food is so good"

"Aucun."

"Everything - from the room to the restaurant was exceptional!"

"Nothing!"

"Lovely hotel. I enjoyed my stay. The room was clean and the bed and pillows were comfortable. I slept well."

"There was a late night music event, which finished at 12pm. I found this disturbing, as I was in bed at 10.30pm. The breakfast was very limited to traditional style. There were no fruits, or continental options. Hopefully this could be reviewed in the near future."

"Fabulous. Like a home. Very friendly helpful staff."

"The room cleaners need to be more thorough. Noticed that after each service, basic things were not done e.g. dusty, floor not swept properly with crumb spillage still on floor after cleaning , tea etc not replaced."

"This hotel is a hidden gem in a great location for tourist attractions (Devon House, Bob Marley) the Blue Mountains and various International Embassies/Consulates (UK US, Canadian etc) The grounds are secure and well maintained, the hotel has a great ambiance and vibe though still maintaining a high standard. The staff , concierge, reception, restaurant were fantastic and accomodating. The food was a a brilliant spread of local dishes, breakfast is exceptional and we didn't want to eat anywhere else. The hotel uses a local taxi service run by Pierre who was so useful for us attending the US embassy early in the morning, then for tourist trips around Kingston and up into the mountains. Hard to fault."

"That I haven't stayed here before. A lot better than the larger hotels in Kingston for price, location and enjoyment."

"This hotel has excellent restaurants, bars and a sophisticated atmosphere. The staff are amazing and efficient, the food is excellent. the location gives easy access to all business and entertainment and cultural spots."

"The WIFI was slow but it was nothing to do with the hotel, there had been vandalism of cables affecting many areas of the city which has now been repaired."

"The Terra Nova is my favourite hotel in Kingston. It has exceptional facilities with great staff. I love the live music on Wednesday night. The Regency fine dining restaurant is an absolute gem with great food and friendly and attentive staff. We returned for our last night is Jamaica."

"Nothing, it was exceptional!"