"Rooms were spacious, staff were friendly and helpful. Went the extra mile to delight the kids. Helped to deal with parcels sent to hotel. Special mention to Diana, Ivy and Quain-G."

"Hotel is a bit dated. Lifts connecting to the mall were confusing."

"The location and the view from the room. If you want the best Shanghai view you can get it from some of the rooms here. We were staying at the suite with bund view and the view from the bath area was amazing. The city view from room was amazing too. Besides the hotel is right at nanjing street with a straight walk towards the bund. The best of what you can get in Shanghai. All major attractions nearby. Breakfast was good. Especially Pravin, who was looking after the Indian section took good care of our vegetarian needs. The spread was decent."

"The rooms looked slightly dated. The key card tap block fell off once we were leaving the room. Imagine that happening at a five star suite and that too a high floor executive suite. Cleaning of rooms could have been a little better too. Some of the items in the breakfast felt stale. The executive lobby did not offer much. Service was good but afternoon tea and evenings drinks coild do with slightly better spread."

"Excellent service and location, will definitely stay here again the next time i visit shanghai"

"Aucun."

"Property is immaculate. Rooms have more than anyone could need . Super modern and spacious. Rick at the front desk was super helpful and very attentive. I would highly recommend a stay here ."

"Prices of laundry"

"The location of Conrad was absolutely amazing. It’s literally right next to the flagship stores and there’s a massive department store too so super convenient. The staff were amazing. It really made the property better. I’ve definitely been a newer builds, but because of staff were impeccable, everything was such a breeze. I really felt accepted like a family. It was really great. Even the doorman poster man was so helpful everything was done. I didn’t have to think about anything. My housekeeper was Ellen. She was so friendly and really recommended me things to do around Shanghai. The breakfast selection is insane. There’s so much and there is something for everyone I can’t wait and wish to stay again"

"Aucun."

"Second time staying here and felt like home away from hotel. My room got upgraded by Carl and that made such a difference after a long travel day. Rosemary remembered me from my stay here in November which also made me feel extra welcome. Still great breakfast spread and same for dinner"

"N/a"

"Thanks to Camille and Quain G, Evelyn, and the kind staff members for the best services. Clean and beautiful room style. Good location too!"

"Aucun."

"Staff is always very professional. This time it was Ivy, Echo and Quain who very exceptionally forthcoming"

"Aucun."

"I like the location, the room was very clean and nice, the staff were very nice."

"Everything was great."

"I had a wonderful stay. The location was excellent, making it easy to get around. The room décor was stylish and inviting, and the view from the room was truly impressive. I also appreciated the wide variety offered at breakfast—there was something for every taste. Overall, a great experience and highly recommended."

"I enjoyed several aspects of my stay, including the great location and the overall atmosphere of the hotel. However, there are a few areas that could be improved. The room felt smaller than expected for the price, and the beds were not as comfortable as I had hoped. Cleanliness also needs more attention—especially the windows and carpets. One day, after housekeeping had cleaned the room, I found lipstick left on a glass, which was disappointing. I also found it inconvenient that I had to switch elevators to reach my room instead of accessing it directly. Despite these issues, I still liked the hotel overall and believe that with a few improvements, it could offer a much better experience."